PRIVACY POLICY
Effective Date: 8 June 2026
SumiFin, operated by JUPITRONIC S.A DE C.V (hereinafter referred to as “SumiFin”, the “Platform”, “we”, “us”, or the “Company”), recognizes the importance of protecting the privacy and personal data of its users.
This Privacy Policy explains how we collect, use, store, protect, and share information when you use the SumiFin application or any related services.
SumiFin is a digital platform for submitting information and documents for business financing applications, primarily intended for companies related to the industrial chemical supply chain.
Important Notice:
SumiFin does not grant loans, does not make disbursements, does not approve applications, and does not manage funds.
All evaluation, approval, definition of conditions, and provision of financial services are carried out exclusively by authorized collaborating financial institutions or participating entities, according to their own internal criteria and applicable laws and regulations.
By registering, using the Platform, or submitting an application, you accept the practices described in this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following information:
1.1 Personal Information
Full name
Type and number of identity document
Date of birth
Nationality
Email address
Phone number
General contact address
Purpose:
To create and manage the user account
To verify identity
To manage applications
To maintain communication with the user
1.2 Company Information
Company name
Business registration or identification information
Business activity
Business address
Operational and commercial information
Information related to purchases, inventory, and orders
Purpose:
To verify company information
To manage business applications
To facilitate the presentation of information to participating institutions
1.3 Contact Information
We may request additional contact information when necessary for application management or user support.
1.4 Bank Account Information
Where applicable, we may collect:
Bank name
Account type
Account number
Account holder name
Purpose:
To support documentary validation of the application
SumiFin does not manage funds and does not execute banking transactions.
1.5 Biometric Information
When necessary for identity verification processes, we may collect:
Facial photograph
Image of identity document
Photographs used for identity verification
Purpose:
To verify the identity of the applicant
To prevent fraud
To protect the security of the Platform
Biometric information will be handled with enhanced security measures.
1.6 Device and Usage Information
We may collect:
Device model
Operating system
IP address
Access logs
Technical information related to the use of the application
Purpose:
To improve user experience
To detect errors
To ensure the security of the Platform
To prevent fraudulent activities
PURPOSES OF DATA PROCESSING
The information collected may be used to:
Register and manage user accounts
Manage business applications
Validate information and documents
Facilitate the submission of applications to authorized collaborating financial institutions
Allow users to track the status of applications
Send service-related notifications
Provide user support
Improve the security and functionality of the Platform
Comply with legal and regulatory obligations
Data Sharing and Third-Party Services
We do not sell, rent, or trade users’ personal information.
We may use third-party technical services, such as Google Firebase, Facebook SDK, Google Analytics, or other analytics and notification tools, to support security, statistical analysis, product optimization, error monitoring, performance measurement, and application improvement.
These third-party services may process technical information, device identifiers, usage logs, app events, advertising identifiers, aggregated data, or anonymized data in accordance with their own privacy policies and applicable laws.
Click the image to view the sheet.
The third-party services used by SumiFin have their own privacy policies and data protection mechanisms. Users are encouraged to review the relevant policies to understand how each provider processes information:
Google Firebase Privacy Policy: https://firebase.google.com/support/privacy
Facebook Privacy Policy: https://www.facebook.com/policy.php
Google Analytics Privacy Policy: https://policies.google.com/privacy
Google Firebase Privacy Policy
Google Analytics Privacy Policy
RETENTION AND SECURITY OF INFORMATION
SumiFin implements reasonable technical and organizational measures to protect user information, including:
Data encryption where applicable
Access control over information
Security monitoring
Secure storage of documents
Internal data protection procedures
Backup and recovery mechanisms
Although we apply reasonable protection measures, no system is completely immune to security risks.
USER RIGHTS
In accordance with applicable laws, users may:
Know what personal data we hold
Request the update or correction of information
Request deletion of data where applicable
Withdraw authorizations previously granted
Submit inquiries or complaints related to data processing
Request information about how their personal data has been used
To exercise these rights, users may contact us through the channels indicated in this Privacy Policy.
INFORMATION OF MINORS
The Platform is intended exclusively for persons with legal capacity to act on their own behalf or on behalf of a company.
SumiFin is not directed at minors. If we identify information provided by a minor without valid authorization, we will take reasonable measures to delete it or restrict its processing.
UPDATES TO THIS POLICY
SumiFin may modify this Privacy Policy to reflect legal, regulatory, operational, or technological changes.
Updates will be published within the application or through the corresponding official channels, indicating the effective date.
Continued use of the Platform after an update constitutes acceptance of the current version, where permitted by applicable laws and regulations.
APPLICABLE LAW
This Privacy Policy shall be governed by the applicable laws of Malaysia, including, among others:
Personal Data Protection Act 2010
Financial Services Act 2013, where applicable
Islamic Financial Services Act 2013, where applicable
Consumer Protection Act 1999, where applicable
Contracts Act 1950, where applicable
Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001, where applicable
Applicable standards, guidelines, and requirements issued by Bank Negara Malaysia or other competent Malaysian authorities, where relevant
CONTACT
For inquiries, requests, or complaints related to privacy and personal data processing:
SumiFin
Operated by:
JUPITRONIC S.A DE C.V
Email:
service@sumiprovzla.com
Phone:
+6281933682369
The above channels are intended exclusively for support, data protection matters, and issues related to the Platform.